Rumors have circulated in recent months that the Norfolk Post Office could be closed, but the current closure, which occurred Monday, January 26, is only temporary.
“We should be back next week,” said postal clerk Kathy Bascetta.
The office is closed because workers are replacing flooring for asbestos abatement. “The flooring has been ripped up, they’ve ground everything down and now all they have to do is lay the new floors,” Bascetta reported.
At present, Norfolk residents must use the Winsted Post Office, 328 Main Street, where Norfolk postal workers Bascetta and Jenna Brown have been provided quarters. Window service hours are Monday through Friday, 9:00 a.m. to 5:00 p.m., and Saturday, 9:00 a.m. to 12:30 p.m.
“Everyone is handling it fine,” said Bascetta. “They have created a nice little corner for us, and it won’t be for long.”
Barbara Gomez at Town Hall said that employees there are cooperating by having one worker pick up deliveries to all three town mailboxes. “It’s inconvenient, but we’re making it work,” she said.
Residents picking up mail in Winsted must present proper photo identification.
Initially, it was believed that a temporary office would be established in Norfolk, but last weekend’s massive snowstorm and space considerations made that impossible.
Whether the local post office’s future is actually in peril remains an unanswered question.
The decreased volume of mail and plummeting revenues resulting from email and social media caused the USPS to create its 10-year Delivering for America Plan in 2021. Its goal is 95 percent on-time, six-day mail delivery and seven-day package delivery, consolidation of hundreds of local processing centers into 60 regional distribution centers, and reduction of part-time workers by 50 percent, replacing them with full-time career workers.
As it attempts to consolidate and streamline, rural post offices are often targeted.
In Norfolk, the Economic Development Commission has worked to boost usage of the town’s post office.. Volume is a factor considered by the USPS in deciding which post offices to close.
Delivery goals dropped from 93 percent for two-day delivery to 87 percent in 2025 and three-to-five-day delivery targets for mail fell from 90 percent to 80 percent.